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Testing Technician 2 (Temporary Part-Time - 25 hrs/week)

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Please see Special Instructions for more details.

To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Scan and attach required documents (diploma, GED, transcripts, certifications), and resume to the online application in Word or PDF format (less than 2 MB in size). Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Posting Details

Posting Text

Title Testing Technician 2 (Temporary Part-Time - 25 hrs/week)
Position Title Testing Technician 2 (Temporary Part-Time - 25 hrs/week)
Department PSCC-Academic Testing & Adult Education
Position Summary

To assist in administering in-house exams, standardized tests, staff the testing office and perform work as required for the Academic Testing Department.

WORK SCHEDULE: Flexible Hours including some day, evening and possible weekends

Typical Duties and Responsibilities

85% Test Administration
1. Operates Testing Centers with or without Testing Technician I (checks in students, pulls student tests, finds passwords, handles student/instructor concerns, seats examinees, helps examinees log-on to computers, starts timing instruments as needed, collects completed tests and testing materials, watches examinees to ensure administration conditions are met in the Testing Centers, etc.).
2. Successfully complete requirement necessary to achieve certification to administer a number of standardized exams, such as CLEP, DSST, Pearson-Vue and HISET.
3. Explains individual testing requirements to students—procedures and to resolve any misunderstandings using appropriate customer service and management techniques.
4. Collaborate with faculty regarding test revisions, availability of tests, and guidelines and testing options for various tests.
5. Prepare an Incident Report to document irregularities, testing discrepancies, or dishonesty and forward report and copies of pertinent materials to faculty and Test Supervisor.
6. Maintains an optimal testing environment that adheres to college, standardized and national College Testing (NCTA) standards.
7. Collaborates with Supervisor, Test Administrators, and other testing staff regarding improving/changing testing operations, staffing, and updating of Testing Center policies and procedures.
8. Provides information, clarification and advice to testing staff regarding test delivery, policies, procedures, test retrieval and use of specialized computer testing software.
9. Interprets often complicated procedures for administration of proctored tests from other colleges/universities and standardized testing companies; and comprehends delivery methods for several categories of tests, including classroom make-up, Internet, eCBT, essays, pre-GED, and other remote/proctored exams delivered paper/pencil or computer-based format.
10. Helps maintain security and accountability of test before, during, and after testing in compliance with established guidelines.
11. Performs office related duties as required, including answering phones and making test appointments, preparing deposits for testing funds, creating flyers for test schedules and policies, answering test questions, scanning tests or answer sheets, making copies, filing, and faxing/mailing tests/reports..
12. Performs other duties as needed.

Note: the College reserves the right to change or reassign job duties, or combine positions at any time.

Required Qualifications

A. College degree required.
B. Knowledge of community college setting and standardized testing instruments and procedures.
C. Office skills including inputting data on computers, using timers, filing data, writing reports.
D. Light lifting of test materials, bending, and active supervision (walking around room, visual and auditory surveillance) required.

Preferred Qualifications
Knowledge, Skills, Abilities and Work Characteristics

A. Dependable and reliable.
B. Excellent oral and written communication skills.
C. Able to establish and maintain effective working relationships with students, staff and faculty to implement testing programs.
D. Follows written and oral directions.
E. Able to move around the testing room and to use visual and auditory senses to protect the integrity of the testing environment.
F. Excellent organizational skills and attention to detail, and ability to maintain records.

Pay Rate
Posting Date 05/20/2015
Closing Date
Open until Filled Yes
Special Instructions to Applicants

To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Scan and attach required documents (diploma, GED, transcripts, certifications), and resume to the online application in Word or PDF format (less than 2 MB in size). Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Type of Appointment Other
FLSA Status
Employment Category Clerical/Support
Location Pellissippi State Community College (Knoxville)
Location of Position Varies, including Hardin Valley and one or more site campuses.
Posting Number 003311

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a college degree?
    • yes
    • no
  2. * Do you have knowledge of community college settings and standardized testing instruments and procedures?
    • yes
    • no
  3. How did you hear about this employment opportunity?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Unofficial Transcript
Optional Documents
  1. Cover Letter
  2. Additional Document (s)