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Secretary 3 - STCC

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Please see Special Instructions for more details.

Full-time employees at Southwest work 37.5 hours per week. Benefits include health insurance, annual and sick leave, tuition assistance and retirement. Salary is commensurate with colleges pay scale. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment is contingent upon successful completion of a background investigation and receipt of official college transcripts.

Posting Details

Posting Text

Title Secretary 3 - STCC
Position Title Secretary 3 - STCC
Department STCC-Allied Health Sciences (AA)
Position Summary

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest began operation on July 1, 2000, through legislation that consolidated Shelby State Community College and State Technical Institute at Memphis. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a diverse community in Shelby and Fayette counties. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools. We invite you to become a part of the Southwest Team!

• This is a full-time permanent, fiscal year clerical, support staff positions.

• The Secretary 3 acts as personal secretary for the Dean of Health and Natural Sciences; provides clerical and operational support.

• May oversee, coordinate flow, or check work of student workers, temporary employees and answers telephone giving information to callers and routing other calls to appropriate person.

Typical Duties and Responsibilities

• Greets visitors, ascertains nature of business and assists visitor, or conducts visitors to appropriate person.

• Interacts daily with faculty, staff and students. Checks work of student workers, temporary employees, and/or lower level clerical employees.

• Maintains and orders office supplies and other materials as needed.

• Monitors and/or responds to routine emails.

• Types correspondence, purchase orders, forms, reports and other documents.

• Answers telephone, giving routine information and routing other calls to appropriate person.

• Reads and determines disposition of incoming correspondence, reports, and other information.

• Assembles and assists in assembling information for various reports and projects.

• Receives and screens telephone calls, take messages, and routes to appropriate staff member(s).

• Communicates with internal and external
agencies on issues pertaining to

• Manages multiple calendars and schedules; makes travel arrangements for conferences and appointments; maintains general filing system; orders office supplies.

• Researches policies, procedures and guidelines.

• Picks up mail on a daily basis from the College’s Mailroom; opens and disseminates mail.

• Attends staff meetings; prepares meeting agenda and minutes.

• May perform other duties as assigned.

Required Qualifications

• High School graduate or equivalent.

• Two years of clerical or secretarial experience.

• Valid Driver License.

Preferred Qualifications

• Clerical or secretarial experience in higher education

Knowledge, Skills, Abilities and Work Characteristics

• Knowledge of business English.

• Knowledge of arithmetic.

• Knowledge of administrative procedures and filing systems.

• Knowledge of Microsoft suite.

• May have knowledge of the computer terminal, microcomputer, and/or memory typewriter.

• Ability to interact and work with co-workers, faculty, staff, students and the general public.

• Ability to type accurately from plain copy or rough draft.

• Ability to perform updates as needed in Banner.

• Ability to establish and maintain effective working relationships.

• Ability to express ideas clearly, concisely, and convincingly.

Pay Rate
Posting Date 06/29/2017
Closing Date
Open until Filled No
Special Instructions to Applicants

Full-time employees at Southwest work 37.5 hours per week. Benefits include health insurance, annual and sick leave, tuition assistance and retirement.

Salary is commensurate with colleges pay scale.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employment is contingent upon successful completion of a background investigation and receipt of official college transcripts.

Type of Appointment Fiscal
FLSA Status Non-Exempt
Employment Category Clerical/Support
Location Southwest Tennessee Community College (Memphis)
Location of Position
Posting Number 005803

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this opportunity?
    • Southwest TN Community College website
    • Higheredjobs.com
    • The Chronicle of Higher Education
    • The Commercial Appeal
    • Monster
    • Indeed
    • Personal Referral
    • Other
  2. * Do you have a minimum of a high school diploma or GED equivalent?
    • Yes
    • No
    • No Response
  3. * Please select below which best fits your highest level of education:
    • High school diploma or equivalent
    • Some college
    • Associate's degree
    • Bachelor's degree or higher
  4. * Please select below which best reflects your years of full-time experience in front office administration.
    • None
    • Less than 1 year
    • 1 to less than 3 years
    • 3 to less than 5 years
    • 5 or more years

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Reference 1
  2. Letter of Reference 2
  3. Unofficial Transcript
  4. Additional Document (s)