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Financial Aid Counselor-TN Reconnect on our Smyrna campus

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Please see Special Instructions for more details.

To ensure consideration, interested applicants must submit an application, resume, and transcript(s) online on this website. Once the online application is complete, a confirmation number will be given to the applicant verifying receipt of the application. Human Resources Office, Dept. 200 Motlow State Community College Telephone (931) 393-1541, TDD (931 393-1621) E-mail: kveazey@mscc.edu Website: www.mscc.edu Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA employer

Posting Details

Posting Text

Title Counselor
Position Title Financial Aid Counselor-TN Reconnect on our Smyrna campus
Department MSCC-Financial Aid Admin
Position Summary

The Financial Aid Counselor reports to the Executive Director of Financial Aid and oversees the TN Reconnect scholarship program maintaining strict confidentiality of student records and strict attention to detail. Oversight includes assisting with administration, processing, verifying eligibility, awarding, monitoring, and adjusting awards each semester; reconciling the account; and maintaining the student information system/Banner as related to the scholarship program. This position will be located on our
Smyrna campus.

Typical Duties and Responsibilities

(Duties and responsibilities listed are examples of work performed and may be modified as needs of the college may dictate.)

• Provides financial aid and TN Reconnect counseling to new and continuing students.
• Maintains full understanding of all Financial Aid policies, procedures, and processes and implements them accordingly.
• Assists at other locations, as required.
• Monitors and maintains integrity and confidentiality of data.
• Reviews reports to verify continued financial aid eligibility for applicable students.
• Assists with the administration, processing and awarding, and adjusting of financial aid programs including but not limited to: Tennessee Reconnect Program
• Assist with questions from student/parent which may require explanation of:
o Outstanding requirements necessary to complete student’s financial aid file;
o Tennessee Reconnect Program;
o Maintaining financial aid eligibility;
o Impact of total withdrawal related to the Return of Title IV Funds calculation as it applies to the Tennessee Reconnect Program and others;
o Review over award reports and resolve as appropriate; and
• Independently manages the implementation, critical and direct oversight, and regulatory application components for the Tennessee Reconnect Grant.
• Performs duties to include: determining aid eligibility, processing awards, and providing consultations to financial aid applicants and prospective student groups.
• Utilizes advance project management skills to conduct complex program data analyses, generate analytical reports, and interpret dashboards for managerial decision-making.
• Provides leadership for Tennessee Reconnect via committee participation, communications with external stakeholders, and contributions to the strategic planning and evaluation processes.
• Manages Tennessee Reconnect program funds according to required state statutes and regulations. Establish strategies for the effective delivery of program aid awards to students.
• Coordinates the assessment activities for Tennessee Reconnect, including setting goals and priorities, clarifying policy, and developing internal control procedures.
• Reconciles Tennessee Reconnect funds with the Tennessee Student Assistance Corporation to ensure institutional compliance and to demonstrate administrative capability as required by regulations. Monitors fund balances, disbursements, adjustments, document scans, system performance, Return to Title IV calculations and year-end closeout procedures.
• Serves as the primary Tennessee Reconnect policy and implementation liaison between the Financial Aid Office and applicable state entities.
• Certifies and tests the accuracy of the annual program setup for Tennessee Reconnect in Banner, including the following modules: financial aid, packaging, communications management, and satisfactory academic progress
• Serves as an institutional program subject-matter expert for Tennessee Reconnect, including all applicable federal, state, and institutional regulations and administrative responsibilities.
• Interacts with the business office and admissions office to ensure timely and accurate processing of awards
• Responsible for remaining current with regulations governing all financial aid programs (inclusive of EGrands, CFR, Federal Student Financial Aid Handbook, COD Manual, Banner Guides and Handbooks, and conferences)
• Maintains current knowledge of federal, state, and institutional requirements regarding financial aid.
• Counsels students and parents in person, by letter, telephone, on-line, or reception area concerning financial aid, including but not limited to: Tennessee Reconnect; satisfactory academic progress; all title IV aid, etc.
• Addresses potential over awards, monitors student enrollment status, and review, monitor, and advise on satisfactory academic progress.
• Attends professional meetings and workshops at the local and state levels to stay abreast of current regulations and advances in financial aid.
• Operate personal computers and associated software (Outlook, Word, Excel, ARGOS, etc.), EGrands, and Ellucian Banner.
• Manage projects skillfully and establish priorities and meet objectives.
• Communicate effectively and appropriately.
• Participate in campus-sponsored programs including orientation, registration, etc.
• Maintain files accurately, in paper and in software programs such as BDMS.
• Handle multiple tasks simultaneously.
• Initiate objectives with minimal supervision.
• Performs other duties as assigned by the Executive Director of Financial Aid.

Required Qualifications

Bachelor’s Degree in Business, Computers, Education or related field; one year of federal /state financial aid experience within a financial aid office is required; excellent oral, written, and interpersonal communication skills; demonstrated proficiencies in microcomputer applications, including database, spreadsheet and word processing; must be willing to work some evening and weekend hours and be available for some travel overnight.

Preferred Qualifications

3 years’ experience in a higher education setting working with financial aid preferred; experience with BANNER Financial Aid system and automated processes preferred;

Knowledge, Skills, Abilities and Work Characteristics
Pay Rate $38,000
Posting Date 09/07/2017
Closing Date 09/25/2017
Open until Filled No
Special Instructions to Applicants

To ensure consideration, interested applicants must submit an application, resume, and transcript(s) online on this website. Once the online application is complete, a confirmation number will be given to the applicant verifying receipt of the application.

Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1541, TDD (931 393-1621)
E-mail: kveazey@mscc.edu
Website: www.mscc.edu
Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA employer

Type of Appointment Fiscal
FLSA Status
Employment Category Clerical/Support
Location Motlow State Community College (Lynchburg)
Location of Position Smyrna, TN campus
Posting Number 005949

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor’s Degree in Business, Computers, Education or related field?
    • Yes
    • No
  2. * Do you have at least one year of federal or state financial aid experience within a financial aid office?
    • Yes
    • No
  3. * Do you have experience in a higher education setting working in a financial aid office? If so, please tell us about it.

    (Open Ended Question)

  4. How did you learn about this position opening?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Letter of Reference 1
  3. Letter of Reference 2
  4. Letter of Reference 3
  5. Unofficial Transcript
  6. Additional Document (s)