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Director - Digital Learning

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Please see Special Instructions for more details.

Full-time employees at Southwest work 37.5 hours per week. Benefits include health insurance, annual and sick leave, tuition assistance and retirement. Salary is commensurate with colleges pay scale. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment is contingent upon successful completion of a background investigation and receipt of official college transcripts.

Posting Details

Posting Text

Title Director
Position Title Director - Digital Learning
Department STCC-Academic Admin Services (AA)
Position Summary

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest began operation on July 1, 2000, through legislation that consolidated Shelby State Community College and State Technical Institute at Memphis. Southwest has 5 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a diverse community in Shelby and Fayette counties. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools. We invite you to become a part of the Southwest Team!

The Director of Digital Learning oversees departmental operations and is responsible for supporting the quality, scale and success of online, hybrid and web assisted courses and programs.

The Director serves as a representative of the Digital Learning department on various college committees and provides leadership through collaborative efforts with other campus stakeholders to further the vision and goals of the College for its online, hybrid and web assisted courses and programs.

Typical Duties and Responsibilities

• Directs the strategic planning process for Digital Learning department.

• Oversees compliance with accreditation standards and best practices for online, hybrid and web assisted courses and programs.

• Collaborates with Digital Learning staff and appropriate campus personnel to identify new online and hybrid courses and programs.

• Collaborates with Digital Learning staff and appropriate campus personnel to evaluate and improve the effectiveness of existing online and hybrid courses and programs.

• Provides support to academic departments regarding the evaluation of instruction in online/hybrid courses.

• Collaborates with other departments to provide innovative resources and effective services to Southwest online faculty and students.

• Collaborates with Department Chairs regarding the scheduling of online and hybrid courses.

• Collaborates with faculty, academic leadership, Information Technology Services, and others within the College to infuse technology into the teaching and learning experience for students.

• Engages the academic community in the exploration, discussion, and assessment of educational technology and works collaboratively across the College to leverage and expand existing efforts into an intentional program of faculty support.

• Assists with a process for systematic review and evaluation of educational technology including the development and monitoring of outcomes and plans of action for improvement based on the assessment of those outcomes and plans.

• Assists the TN eCampus Affairs Coordinator (when necessary) in resolving student/instructor concerns arising in online/hybrid courses.

• Represents Digital Learning department on various college committees.

• Develops budget proposals and approves expenditures for the department.

• Conducts performance evaluations of Digital Learning staff.

• Assists with efforts to market online/hybrid courses and programs.

• Performs other duties as assigned.

Required Qualifications

Master’s degree acquired from a regionally accredited institution of higher learning.

Three years of teaching experience with online courses/programs.

Preferred Qualifications

Three years of experience with a record of increased administrative responsibility in a community college setting.

Experience with online course development and the creation of new instructional programs.

Understanding of ADA and Accessibility issues, including WCAG 2.0 A, AA and Section 508 of the Rehabilitation Act.

Knowledge, Skills, Abilities and Work Characteristics

• Experience with organizing training opportunities for online faculty.

• Experience and knowledge of Southern Association of Colleges and Schools Commission on Colleges and the accreditation process for community college online programs.

• Experience with online program review processes.

• Experience with online assessment strategies.

• Demonstrated leadership and managerial skills.

• Strong oral and written communication skills.

• Problem-solving and mediation abilities.

• Proficient computer skills, including web-based tools and Microsoft Office programs.

• Highly motivated with strong organizational, time-management skills and results-oriented.

• Ability to develop, foster and cultivate relationships and provide extraordinary

• Ability to perform a wide variety of projects simultaneously.

• Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects.

• Ability to communicate vision and motivate people to implement vision.

• Ability to effectively and professionally be involved with academic constituents at all levels.

• Strong analytic and problem solving skills.

• Excellent written and verbal communication and interpersonal skills.

• Knowledge of professional development training, certifications, and credentials needed in the workplace.

• Strong supervision, problem solving and team building skills.

Pay Rate
Posting Date 09/18/2017
Closing Date
Open until Filled No
Special Instructions to Applicants

Full-time employees at Southwest work 37.5 hours per week. Benefits include health insurance, annual and sick leave, tuition assistance and retirement.

Salary is commensurate with colleges pay scale.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employment is contingent upon successful completion of a background investigation and receipt of official college transcripts.

Type of Appointment Term Contract
FLSA Status Exempt
Employment Category Administrative / Professional
Location Southwest Tennessee Community College (Memphis)
Location of Position
Posting Number 005981

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this opportunity?
    • Southwest TN Community College website
    • Higheredjobs.com
    • The Chronicle of Higher Education
    • The Commercial Appeal
    • Monster
    • Indeed
    • Personal Referral
    • Other
  2. * Are you currently employed at Southwest Tennessee Community College?
    • Yes
    • No
  3. * Do you have a minimum of a Master's degree from an accredited institution?
    • Yes
    • No
  4. * Indicate the highest degree earned from an accredited institution.
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • Doctorate Degree
  5. * Do you have online experience?
    • Yes
    • No
  6. * Please select below which most accurately reflects your years of experience working in higher education:
    • No work experience in higher education
    • Less than 1 year
    • 1 to less than 4 years
    • 4 to less than 7 years
    • 7 to less than 10 years
    • 10 years or greater
  7. * Do you have full-time community college work experience?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Transcript
Optional Documents
  1. Letter of Reference 1
  2. Letter of Reference 2
  3. Letter of Reference 3
  4. Additional Document (s)
  5. License/Certification